Effective Date: 9/1/2025
1. Introduction: By texting BenAlliance™, you agree to receive conversations (external), conversations (between employees), and messages from BenAlliance™. Reply STOP to opt out. Reply HELP for support. Message & data rates may apply; Messaging frequency may vary.
2. This Privacy Policy: Explains how BenAlliance™ collects, uses, and protects your information in connection with our text messaging program and our other services. Visit [Terms of Service URL] to see our Terms of Service.
3. Information We Collect: We may collect the following types of information:
- Contact Information: Mobile phone number, email address, and any information you voluntarily provide in messages.
- Message Content: Content of your texts, questions, or other communications.
- Technical Information: Date, time, and delivery status of messages, device information, and carrier details.
- Website Information: If you visit our site, we may collect information about your browsing activity through cookies or analytics tools.
4. How We Use Your Information: We use the information we collect to:
- Send you text messages and communications relevant to BenAlliance™ services.
- Provide updates about benefits programs, compliance changes, or other important notices.
- Improve our services, including troubleshooting and analytics.
- Comply with legal obligations and respond to lawful requests.
5. Sharing of Information: We do not sell your personal information to third parties. We may share your information only as necessary to:
- Service providers who assist in delivering our text messages or maintaining our systems.
- Legal or regulatory authorities when required by law.
- Business transfers in the event of a merger, acquisition, or sale of assets (with appropriate safeguards).
6. Your Choices and Opt-Out:
- Text Messages: Reply STOP to cancel text messages at any time. After you send STOP, we will send you a confirmation and you will no longer receive SMS messages from us.
- Support: Reply HELP or contact info@BenAlliance.com or call 855-994-4696 Ext. 160 for assistance.
- Cookies: Adjust your browser settings to refuse or limit cookies if you visit our website.
7. Data Security: We use reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no transmission over the Internet or electronic storage is completely secure.
8. Data Retention: We retain your information only as long as necessary for the purposes stated in this Privacy Policy or as required by law. Once no longer needed, we securely delete or anonymize it.
9. Children’s Privacy: Our services are not directed to children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.
10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Changes will be posted at [insert URL] with a new effective date. Your continued use of our services after changes indicates acceptance of the updated policy.
11. Your Rights: Depending on your location, you may have rights under applicable privacy laws, including access, correction, deletion, or limitation of processing. To complete these rights, contact us at 855-994-4696 Ext. 160
12. Contact Us: If you have any questions about this Privacy Policy, our data practices, or your rights, please contact:
info@BenAlliance.com or call 855-994-4696 Ext. 160
BenAlliance™ LLC
9500 Ray White Rd., Suite 200
Fort Worth, TX 76244